questions?

FAQ’s

  • shipping

    We try to process your order as soon as we receive it and do our best to ship within 2-5 business days!

    Once you order has shipped, you will be the first to know!

    Please ensure you are shipping to a secure location as once the item is delivered, it is your responsibility.

    Orders Over $100 (Canada Wide) - FREE

    Local Winnipeg Pick Up - FREE!

    Within Winnipeg City Limits (under $100) - $8.00

    Standard Shipping (Outside Winnipeg City Limits) - $12.95

    US Shipping - $19.00

  • return policy

    Returns can be made for an EXCHANGE ONLY within 14 days of purchase.

    Exchange can be made for same value only as no credits will be issued. If value is greater, difference will be charged.

    Items must be in original condition (unworn/unwashed), and include the original hangtags with proof of purchase.

    Sale Items, Hats, Toques, Earrings are FINAL SALE!

    US Orders are Final Sale

    Please email sales@haymadandco.com prior to making any in store exchanges.

  • local pickup

    HayMad & Co. @ Kildonan Place Mall - 1555 Regent Avenue W.

    The HayMad & Co. Store Front is located by the Marshalls/Homesense Regent Entrance

    Please ensure you have received notification that your order is ready for pick up and that you have your order number with you!

    Mon - Fri: 10am - 8pm

    Saturday: 10am - 6pm

    Sunday: 11am - 6pm

  • payment

    HayMad & Co. accepts all forms of payment including all major Credit Cards and *e-Transfer!

    Connect with us directly or via DM to place an order via e-Transfer. Once order is created by us, etransfer must be received within 24 hours otherwise your order will be cancelled.

    Please send eTransfer to sales@haymadandco.com

  • corporate orders

    Did you know we do corporate orders/boxes?!

    That’s right! We love doing them actually! Connect with us with your wish list items and deadlines and we will work with you to create some amazing gifts! All corporate orders with 3 or more items will be beautifully packaged in a giftable box!

  • wholesale

    Want to carry HayMad & Co. products in your store or online shop? We would love to partner with you!

    Connect with us directly via email at amber@haymadandco.com to ask us about our retail wholesale program or shop directly on our Faire Wholesale site!

    https://haymadandco.faire.com

  • contact us

    Have a question you couldn’t find an answer to?

    Contact us directly via email at sales@haymadandco.com or by phone at 204.667.9511

  • join email list